FAQ
Trader FAQ
Q: When will my profit share be paid?
A: Profit sharing is calculated daily starting at midnight and completed by 1 AM. After settlement, the profit share is automatically credited to your futures account and can be viewed in your account transaction history. If you have open copy trades during settlement, your profit share will be settled the next trading day.
Q: How is my profit share calculated?
A: Profit share = total realized profit from followers’ closed positions (after fees) × profit share ratio. If you have multiple copy trades including losses, losses will reduce your profit share. The estimated profit share is shown in “My Copy” under “Today’s Estimated Profit Share.”
Q: How is yield calculated in copy trades?
A: Yield shown is the lead trader’s trade yield only, not the follower’s. Yield = total realized P&L / (initial balance + net deposits). Initial balance = futures account balance at lead trader joining. Net deposits = deposits minus withdrawals (min zero).
Q: Can copy trades use limit orders or partial closes?
A: Yes. Limit and planned orders are supported. Partial closes are also supported. Followers’ positions close proportionally when the lead trader partially closes.
Q: Why did some followers not copy my orders?
A: Copy failures can happen for a few reasons, which followers will be notified about via in-app messages:
1.Insufficient funds in the follower’s account;
2.The follower didn’t select the trading pair the trader used;
3.The follower’s copy margin exceeded their set max limit;
4.Price fluctuations caused slippage over 0.1%, so to protect followers, copying was blocked.
Q: How do I apply to become a Lead Trader?
A: Click "Become a Trader" on the Copy Trading homepage. Our team reviews submissions within 1 business day.
Q: How do I edit my nickname, avatar, or bio?
A: Update in "Copy Trading > My Leads," submit for 1-business-day approval. No "CoinW" mentions, contacts, or QR codes allowed.
Q: How do I cancel Lead Trader status?
A: Cancel anytime in "Copy Trading > My Leads.
Q: How to transfer funds between Copy and Futures accounts?
A: Trader (no positions): Use transfer button in lead interface or "Transfer" on trader homepage. No transfers during open positions.
Followers can transfer funds by clicking "Adjust Copy Amount" on their copy trading interface.
To protect investors, CoinW requires lead traders to apply and get approved before leading trades and earning profit shares.
Follower FAQ
Q: Why didn’t I manage to copy the trade?
A: Copying can fail for a few reasons, and you'll get notified by an in-app message if it happens:
1.Not enough funds in your copy account;
2.You didn’t select the trading pair the lead trader used;
3.Your copy margin exceeded your set max limit;
4.Market fluctuations caused slippage beyond your set limit, so copying was blocked to protect you.
Q: Why am I losing when the lead trader is making a profit? Why are my returns different from the lead trader's?
A: Here are some possible reasons:
1.Because order information takes some time to sync, in volatile markets the lead trader's and follower's open/close prices might differ;
2.If the lead trader adds positions, followers might fail to add because of the same reasons that cause copy failures;
3.Lead traders may add varying amounts, but if followers use fixed margin, their average open price won't match the lead trader's.
Q: How is the trader's profit share calculated and distributed?
A: The total daily profit from followers' closed orders (after fees) multiplied by the profit share percentage becomes the lead trader’s share. This amount is automatically deducted at each order's close and reflected accurately on the "My Copy" page under "Trader Share."
Trader FAQ
Q: When will my profit share be paid?
A: Profit sharing is calculated daily starting at midnight and completed by 1 AM. After settlement, the profit share is automatically credited to your futures account and can be viewed in your account transaction history. If you have open copy trades during settlement, your profit share will be settled the next trading day.
Q: How is my profit share calculated?
A: Profit share = total realized profit from followers’ closed positions (after fees) × profit share ratio. If you have multiple copy trades including losses, losses will reduce your profit share. The estimated profit share is shown in “My Copy” under “Today’s Estimated Profit Share.”
Q: How is yield calculated in copy trades?
A: Yield shown is the lead trader’s trade yield only, not the follower’s. Yield = total realized P&L / (initial balance + net deposits). Initial balance = futures account balance at lead trader joining. Net deposits = deposits minus withdrawals (min zero).
Q: Can copy trades use limit orders or partial closes?
A: Yes. Limit and planned orders are supported. Partial closes are also supported. Followers’ positions close proportionally when the lead trader partially closes.
Q: Why did some followers not copy my orders?
A: Copy failures can happen for a few reasons, which followers will be notified about via in-app messages:
1.Insufficient funds in the follower’s account;
2.The follower didn’t select the trading pair the trader used;
3.The follower’s copy margin exceeded their set max limit;
4.Price fluctuations caused slippage over 0.1%, so to protect followers, copying was blocked.
Q: How do I apply to become a Lead Trader?
A: Click "Become a Trader" on the Copy Trading homepage. Our team reviews submissions within 1 business day.
Q: How do I edit my nickname, avatar, or bio?
A: Update in "Copy Trading > My Leads," submit for 1-business-day approval. No "CoinW" mentions, contacts, or QR codes allowed.
Q: How do I cancel Lead Trader status?
A: Cancel anytime in "Copy Trading > My Leads.
Q: How to transfer funds between Copy and Futures accounts?
A: Trader (no positions): Use transfer button in lead interface or "Transfer" on trader homepage. No transfers during open positions.
Followers can transfer funds by clicking "Adjust Copy Amount" on their copy trading interface.
To protect investors, CoinW requires lead traders to apply and get approved before leading trades and earning profit shares.
Follower FAQ
Q: Why didn’t I manage to copy the trade?
A: Copying can fail for a few reasons, and you'll get notified by an in-app message if it happens:
1.Not enough funds in your copy account;
2.You didn’t select the trading pair the lead trader used;
3.Your copy margin exceeded your set max limit;
4.Market fluctuations caused slippage beyond your set limit, so copying was blocked to protect you.
Q: Why am I losing when the lead trader is making a profit? Why are my returns different from the lead trader's?
A: Here are some possible reasons:
1.Because order information takes some time to sync, in volatile markets the lead trader's and follower's open/close prices might differ;
2.If the lead trader adds positions, followers might fail to add because of the same reasons that cause copy failures;
3.Lead traders may add varying amounts, but if followers use fixed margin, their average open price won't match the lead trader's.
Q: How is the trader's profit share calculated and distributed?
A: The total daily profit from followers' closed orders (after fees) multiplied by the profit share percentage becomes the lead trader’s share. This amount is automatically deducted at each order's close and reflected accurately on the "My Copy" page under "Trader Share."