If you made a payment but did not click “Paid” in time, resulting in the order being automatically canceled due to timeout or mistakenly canceled manually, please contact customer support as soon as possible to submit an appeal and explain the situation.
Once your payment proof is received, our support team will promptly reach out to the seller to assist with resolving the issue.
Important Reminder
1. If you have completed the payment and clicked “Paid”, please wait patiently for the seller to release the crypto.
2. If you have already made the payment, please do not cancel the order. Canceling the order will not automatically return your funds and may require additional time for resolution, with a potential risk of financial loss.
If you made a payment but did not click “Paid” in time, resulting in the order being automatically canceled due to timeout or mistakenly canceled manually, please contact customer support as soon as possible to submit an appeal and explain the situation.
Once your payment proof is received, our support team will promptly reach out to the seller to assist with resolving the issue.
Important Reminder
1. If you have completed the payment and clicked “Paid”, please wait patiently for the seller to release the crypto.
2. If you have already made the payment, please do not cancel the order. Canceling the order will not automatically return your funds and may require additional time for resolution, with a potential risk of financial loss.