Criminals often obtain users’ phone numbers, email addresses, and identity information through grey-market channels, then impersonate CoinW or its staff to contact platform users. They may also create accounts that closely resemble official CoinW accounts—so-called “look-alike” accounts—to mislead users.
These fraudsters fabricate false information or links to trick users into revealing sensitive account details or to lure them into making transfers and other risky operations.
These types of scams commonly involve phone calls from numbers appearing to originate from South Korea, the United States, or Hong Kong. The links used are often deceptive, mimicking the official CoinW website, and fraudsters may also forge official-looking email addresses—such as [email protected]—to send fake emails and carry out phishing scams.
CoinW hereby reminds all platform users: Stay vigilant against telecommunications and online information scams. Always exercise caution to avoid being deceived and protect the security of your assets!
(1) "The system has detected that your account is suspected of involvement in illicit cryptocurrency transactions."
(2) "The risk removal channel has been activated."
(3) "The system will undergo a security upgrade on [XX date at XX time], which may cause data anomalies and result in asset loss. Please withdraw your assets to your wallet."
(4) "Your order requires verification. Please click the link within the specified time to resolve the issue."
(5) "This is the Platform Risk Resolution Center. Your account is at risk."
(6) "We need your cooperation to remove the risk from your account."
(7) "You need to download Yunshi Video App for identity verification."
(8) "Please provide your email address so we can send a link for you to resolve the risk yourself."
(1) The official CoinW team and its staff will never ask you for your account password, SMS verification codes, email address, or any other personal information. They will also never ask you to download any apps or request private transfers or withdrawals.
(2) Do not click on links from unfamiliar SMS messages or emails. Reject calls from unknown or hidden numbers. Never share your personal account information, verification codes, or any sensitive data with strangers or third parties. Always take proper measures to protect your personal information.
(3) If you receive phone calls, online messages, or texts requesting payments, transfers, or remittances, remember: do not listen, do not believe, do not transfer, and do not remit money.
In the event you fall victim to a scam, be sure to collect evidence such as transaction records and chat logs, and report it to the police immediately.
(4) If you receive any suspicious messages, phone calls, or emails, please contact CoinW's official customer service for verification. You can use the online chat or submit a support ticket to describe the issue in detail. You may also use the official verification channel to confirm whether a URL or contact is legitimate.
CoinW is committed to safeguarding your cryptocurrency journey, but some scam tactics can still be difficult to detect. We would like to remind all users: Never transfer funds through unverified channels. The official team will never ask you to transfer assets to any address to resolve account issues!
In addition, you can visit the official CoinW website and use various official channels (such as Twitter or customer support) to directly communicate with staff for verification. You can also use CoinW’s official verification page to assist in the process: https://www.coinw.com/verification
If you receive fake emails that appear to be sent from a forged CoinW official email address, they may still show up as valid in our verification tool. Please do not trust them blindly.
If the email involves sensitive information or fund transfers, we strongly recommend that you contact our online customer service or submit a support ticket to verify its authenticity.
Criminals often obtain users’ phone numbers, email addresses, and identity information through grey-market channels, then impersonate CoinW or its staff to contact platform users. They may also create accounts that closely resemble official CoinW accounts—so-called “look-alike” accounts—to mislead users.
These fraudsters fabricate false information or links to trick users into revealing sensitive account details or to lure them into making transfers and other risky operations.
These types of scams commonly involve phone calls from numbers appearing to originate from South Korea, the United States, or Hong Kong. The links used are often deceptive, mimicking the official CoinW website, and fraudsters may also forge official-looking email addresses—such as [email protected]—to send fake emails and carry out phishing scams.
CoinW hereby reminds all platform users: Stay vigilant against telecommunications and online information scams. Always exercise caution to avoid being deceived and protect the security of your assets!
(1) "The system has detected that your account is suspected of involvement in illicit cryptocurrency transactions."
(2) "The risk removal channel has been activated."
(3) "The system will undergo a security upgrade on [XX date at XX time], which may cause data anomalies and result in asset loss. Please withdraw your assets to your wallet."
(4) "Your order requires verification. Please click the link within the specified time to resolve the issue."
(5) "This is the Platform Risk Resolution Center. Your account is at risk."
(6) "We need your cooperation to remove the risk from your account."
(7) "You need to download Yunshi Video App for identity verification."
(8) "Please provide your email address so we can send a link for you to resolve the risk yourself."
(1) The official CoinW team and its staff will never ask you for your account password, SMS verification codes, email address, or any other personal information. They will also never ask you to download any apps or request private transfers or withdrawals.
(2) Do not click on links from unfamiliar SMS messages or emails. Reject calls from unknown or hidden numbers. Never share your personal account information, verification codes, or any sensitive data with strangers or third parties. Always take proper measures to protect your personal information.
(3) If you receive phone calls, online messages, or texts requesting payments, transfers, or remittances, remember: do not listen, do not believe, do not transfer, and do not remit money.
In the event you fall victim to a scam, be sure to collect evidence such as transaction records and chat logs, and report it to the police immediately.
(4) If you receive any suspicious messages, phone calls, or emails, please contact CoinW's official customer service for verification. You can use the online chat or submit a support ticket to describe the issue in detail. You may also use the official verification channel to confirm whether a URL or contact is legitimate.
CoinW is committed to safeguarding your cryptocurrency journey, but some scam tactics can still be difficult to detect. We would like to remind all users: Never transfer funds through unverified channels. The official team will never ask you to transfer assets to any address to resolve account issues!
In addition, you can visit the official CoinW website and use various official channels (such as Twitter or customer support) to directly communicate with staff for verification. You can also use CoinW’s official verification page to assist in the process: https://www.coinw.com/verification
If you receive fake emails that appear to be sent from a forged CoinW official email address, they may still show up as valid in our verification tool. Please do not trust them blindly.
If the email involves sensitive information or fund transfers, we strongly recommend that you contact our online customer service or submit a support ticket to verify its authenticity.