After initiating a withdrawal request on CoinW, you can check the withdrawal status in the withdrawal details to track the progress and identify any issues if the funds have not arrived:
Pending Review:
The system is currently reviewing your withdrawal request. Please be patient — the review is typically completed within 10 minutes. If it takes significantly longer, please contact online customer support for assistance.
Processing:
This status means the withdrawal is being processed. It may take some time. If there is no update after 20 minutes, please contact customer support for further assistance.
Withdrawal Canceled:
The withdrawn funds have been automatically returned to your account. You can verify this in your transaction history.
Possible reasons for system cancellation include:
Incorrect Address: For example, wrong length or special characters. Please verify the correct address and try again.
Wrong Network Selected: Please choose the correct network format and retry the withdrawal.
Incorrect Tag/Memo: Please retrieve the correct tag or memo and submit the request again.
Contract Address Used: Contract addresses are not valid as withdrawal addresses. Please obtain a valid deposit address from the receiving platform and try again.
Withdrawal Successful:
Your withdrawal has been successfully submitted to the blockchain. Please check the status on the blockchain. If the funds have not arrived, contact the receiving platform for confirmation.
If you've recently updated your security settings, withdrawals will be available 24 hours after the change.
If the withdrawal status hasn't been updated for a long time or an error occurs, please contact customer support immediately and provide transaction details (such as TXID or order number) for faster assistance.
Stay updated with platform announcements and security alerts to receive the latest information regarding withdrawals, network status, and other relevant topics.
After initiating a withdrawal request on CoinW, you can check the withdrawal status in the withdrawal details to track the progress and identify any issues if the funds have not arrived:
Pending Review:
The system is currently reviewing your withdrawal request. Please be patient — the review is typically completed within 10 minutes. If it takes significantly longer, please contact online customer support for assistance.
Processing:
This status means the withdrawal is being processed. It may take some time. If there is no update after 20 minutes, please contact customer support for further assistance.
Withdrawal Canceled:
The withdrawn funds have been automatically returned to your account. You can verify this in your transaction history.
Possible reasons for system cancellation include:
Incorrect Address: For example, wrong length or special characters. Please verify the correct address and try again.
Wrong Network Selected: Please choose the correct network format and retry the withdrawal.
Incorrect Tag/Memo: Please retrieve the correct tag or memo and submit the request again.
Contract Address Used: Contract addresses are not valid as withdrawal addresses. Please obtain a valid deposit address from the receiving platform and try again.
Withdrawal Successful:
Your withdrawal has been successfully submitted to the blockchain. Please check the status on the blockchain. If the funds have not arrived, contact the receiving platform for confirmation.
If you've recently updated your security settings, withdrawals will be available 24 hours after the change.
If the withdrawal status hasn't been updated for a long time or an error occurs, please contact customer support immediately and provide transaction details (such as TXID or order number) for faster assistance.
Stay updated with platform announcements and security alerts to receive the latest information regarding withdrawals, network status, and other relevant topics.