What to Do If You Are Muted in the Community Due to a Violation
Dear User,
If your community account has been suspended and you are unable to post or comment, it means your account has been muted due to a violation of community guidelines. The suspension policy is as follows:
First violation: A 15-day mute, after which the restriction will be lifted automatically.
Second violation: A 30-day mute, after which the restriction will be lifted automatically.
Third violation: Permanent suspension of your account, with no option for reinstatement.
We are committed to maintaining a healthy and respectful community environment. Thank you for your understanding and cooperation.
If you believe your account was suspended in error, you are welcome to contact our online support team at any time to file an appeal. We will promptly review your case, and if no violation is found, we will lift the restriction accordingly.
Thank you for your continued support and understanding.
What to Do If You Are Muted in the Community Due to a Violation
Dear User,
If your community account has been suspended and you are unable to post or comment, it means your account has been muted due to a violation of community guidelines. The suspension policy is as follows:
First violation: A 15-day mute, after which the restriction will be lifted automatically.
Second violation: A 30-day mute, after which the restriction will be lifted automatically.
Third violation: Permanent suspension of your account, with no option for reinstatement.
We are committed to maintaining a healthy and respectful community environment. Thank you for your understanding and cooperation.
If you believe your account was suspended in error, you are welcome to contact our online support team at any time to file an appeal. We will promptly review your case, and if no violation is found, we will lift the restriction accordingly.
Thank you for your continued support and understanding.